Just wanted to reiterate the fact that I love marketing and
its many facets; however, call it an oxymoron, but I have a love-hate
relationship with online advertising. The reasons are many, but mainly that advertising,
and data collecting, are increasingly crossing personal boundaries. Personally,
I do not appreciate pop-up advertisements, flash players begging to be played
(several on one page), or music starting without my permission while I’m
browsing. That’s just me. I know it increases product awareness and promotes
buying, but damn! My senses cannot take the overstimulation! Combine these
surfing nuances with the fact that every website, advertisement, and proverbial
click you make is recorded and tracked in order to delve into your personal
shopping, buying, and browsing patterns. Yikes- I feel violated! Times have changed-
yes, they have. As Stephen King said, “The world has moved on…”
Therefore, while we’ve
come to accept the massive amounts of advertising and information collecting
that comes with the web, some companies can’t get enough…. Enter CAPTCHA! Yes,
even this mere security precaution, which prompts users to type in a quirky
array of nonsensical text to prove they are not robots, is under siege of
advertisers looking to capitalize in any way possible.
Ticketmaster recently decided to get rid of CAPTCHA, which
takes users an approximate average of 14 seconds to solve, for a similar
service that asks for well-known phrases, or simple multiple-choice questions,
which take about 7 seconds. Similar systems can range from drawing a circle
around an object (like unlocking your Smartphone), to puzzles and simple
mathematic equations. Unfortunately, some of these systems won’t make the cut. As
Mike Wehner of Tech It Up! explains,
“Both of these variants allow you to confirm your humanity without deciphering
a garbled string of text, but they lack the revenue-generating capability of
the ad-based method. And because of this added monetary bonus of the commercial
model, both the puzzle and math verification tools have less of a chance of
becoming commonplace.”
So, Ticketmaster is
moving into a new realm of verification technology, which no doubt hastens the
search process for purchasing tickets online. Rather than typing in CAPTCHA
text, visitors would be requested to view an add image (like the picture on the
right), or maybe even enumerate a company’s slogan. While I have been annoyed
by some CAPTCHA text, I respect what it’s there for, so it’s really no big deal
to me the way it is now. Would I appreciate something simpler? Hell yeah! However,
I don’t need brands pushed at me constantly. There are so many digital
advertising and marketing platforms and channels to reach (and track-never
forget tracking- it’s what marketers do) consumers- is this platform necessary
for companies to measure brand awareness? Seriously, is there no corner of web
untouched?
Again, I’m all for simplifying a cumbersome task, but can we
just stick to sentences and shapes- that’s simple!
I agree CAPTCHA is annoying. What really gets me is that many times I can't even make out what I am supposed to type. I have to hit that button that issues a new word. The other day I had to do that a couple times before finding a word I was able to type. Heck of a lot more than fourteen seconds. Bring on the shapes!
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